Can't sign in or your code didn't arrive
Your 6-digit code usually arrives within a minute. If it doesn't, check your spam or junk folder, then tap Resend code once the countdown ends.
Signed in but your library looks empty? You're probably in a different account. Sign out and sign in the same way you did the first time: Apple, Google or your email.
Updated October 19, 2026
The code didn't arrive
- Check your spam or junk folder, and search your inbox for SavedIt.
- Make sure the email address on the code screen is spelled right. If not, go back and type it again.
- Wait for the countdown, then tap Resend code. Use only the newest code: an older one stops working.
If SavedIt says a code is invalid or expired, tap Resend code and use the new one.
Your library is empty, or it's not your account
Each way of signing in can lead to its own account. If you first signed in with Apple and later with your email, you may be looking at a second, empty account.
Sign out from Settings, then sign in the same way you did the first time. Use that same way on your phone and on the web.
Signed in with Apple and Hide My Email
If you chose Hide My Email when you signed in with Apple, your account uses a private relay address, not your real email. Signing in later with your real email makes a separate account.
Use Continue with Apple each time, on iPhone and on the web. Android has no Sign in with Apple: if you signed up with Apple, use SavedIt on the web with Continue with Apple, or email us. To see which address Apple shared, open the iPhone Settings app, tap your name, then Sign-In & Security, then Sign in with Apple.
Still stuck
Email contact@saveditapp.com and tell us how you signed in the first time and the email address you used. Never send a sign-in code or your password.