Help

Save

When saving is not working

What to check when SavedIt is missing, a save looks unfinished, or Chrome will not save.

Updated August 8, 2026

SavedIt is missing on iPhone or iPad

  1. Open the share menu and scroll to the end of the app row.
  2. Tap More, then Edit.
  3. Find SavedIt and add it to your favourites.
  4. Close the share menu and try again.

SavedIt is missing on Android

Open SavedIt once after installing it, then try the share menu again. If it is still missing, restart the phone and try sharing the original link again.

A save has no title or image

Give it a little time first. Some websites limit what SavedIt can read, especially private, paywalled, or sign-in-only pages. The original link is still saved even when the preview is incomplete.

You can edit the title and other details yourself. If the same public website keeps failing, send us the website name and a non-private example link.

Chrome will not save

  • Open the extension and make sure you are signed in to the right SavedIt account.
  • Refresh the page after installing or updating the extension.
  • Try saving the page's normal web address instead of a browser settings page or a local file.

Still stuck?

Email contact.savedit@gmail.com. Tell us which device and app you were using, what you expected, and what happened. Do not send passwords, private notes, or private links.