When saving isn't working
Three things cause nearly every problem: SavedIt is hidden in the share menu, a page wouldn't let SavedIt read it, or the extension is signed out. Each takes a minute to fix.
Your link is kept either way, even when a page can't be read.
Updated October 19, 2026
SavedIt isn't in the share menu on iPhone
- Open the share menu and swipe the row of apps to the end.
- Tap More, then Edit.
- Add SavedIt to your Favorites, then share again.
Have the link? Copy it, open SavedIt, tap the + button on Home, choose Save a link and paste it while you sort this out.
SavedIt isn't in the share menu on Android
Open SavedIt once after installing it, then share again. Still missing? Restart the phone and try once more.
A page couldn't be read
Some pages are private, behind a paywall or need a sign-in, so SavedIt can't read the text. You'll see Couldn't read this page (or this video). The save and its link stay in your library.
Tap Try again. If the title or picture is missing too, open the save and fix the title yourself. On the web, a save without a page picture gets a plain cover.
No signal?
Share to SavedIt anyway. With no connection, the share window says Saved for retry and keeps the save on your phone.
Open SavedIt once you're back online and it finishes. Until then, a line above the tabs says how many saves are pending. You won't end up with two copies.
If it says a save needs attention, tap it and choose Retry now, or Discard failed to drop it.
A web save is waiting to sync
The banner on your dashboard says how many saves are waiting. Choose Retry now. If a link needs attention, choose Review saves, fix the address, then Update and retry.
The browser extension won't save
- Open the extension and check you're signed in to the right SavedIt account.
- Refresh the page after installing or updating the extension.
- Browser settings pages and files on your computer can't be saved. Try a normal web page.
Still stuck?
Email us. Tell us your phone or browser, the app you saved from and what happened. Add an example link if you can.